I am proud to be a part of a company where innovation, creativity and exceptional customer service contribute to the excellent reputation and longevity of the company. Our goal of providing a level of service that exceeds our customers’ expectations is a key that sets Tapco apart from other suppliers. It’s very rewarding. The strength of the Tapco Group customer service team comes from its knowledge and absolute dedication. We always strive to ensure complete customer satisfaction! I think the quality and longevity of our staff speaks volumes about The Tapco Group.  We are proud of the service commitment and innovative products that we have to offer the customer. I believe we have the most efficient, painless Warranty Program around. This stands out for me and makes me proud of what we do as a company from beginning to end.

 

Privacy Policy

The Tapco Group Privacy Policy

BY PROVIDING PERSONAL INFORMATION TO US ON THIS WEB SITE, YOU CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF THAT INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.

The Tapco Group and all of its affiliates (“Tapco,” “us,” or “we”) respects the privacy concerns of visitors to the Tapco Web site.  This Privacy Policy applies only to the information we collect on this Web site.

Information We Collect Automatically

If you merely browse through the Tapco Web site or download information, our servers will automatically collect certain information from you.  This information includes the: (a) name of the domain and host from which you access the Internet; (b) Internet protocol (IP) address of the computer you are using; (c) browser software you use and your operating system; (d) date and time you access the Web site; and (e) Internet address of the Web site from which you linked directly to this Web site. 

We will use information that we automatically collect to manage and improve our Web site to make it as useful as possible for visitors like you.  None of the information we automatically collect is tied to personal information you may provide to us (see below).

Information You Choose to Provide to Us

Tapco gathers and retains personal information about you only when voluntarily submitted by you.  For example, if you choose to complete and submit one of the forms located on our “Request Literature” page or “Contact Us” page, we will retain the data you submit to respond to your inquiry and consider your request.  After we have responded to your inquiry and/or considered your request, the information you submitted will be retained for our records.  If we change the manner we use or retain personal information you provide to us, we will update this Privacy Policy, without any notification to you.

Personal Information as an Asset of Tapco

The personal information you provide to us is an asset of Tapco.  If Tapco or a substantial part of our business is sold or otherwise transferred to a third party, your personal information may be transferred as well.  We will NOT notify you of any transfer of your personal information in connection with such a transaction. 

Disclosure of Personal Information to Third Parties

Tapco reserves the right to disclose the personal information you provide to us WITHOUT your consent including but not limited to: (a) as required by law; (b) to our independent contractors who host and maintain our Web site and e-mail services; (c) to our franchisees, if applicable, or distributors, but only to respond to requests by you for information; and (d) to service providers or suppliers if the disclosure will enable that party to perform business, professional or technical support for us. 

Cookies

A “cookie” is a small text file that a Web site can place on your computer’s hard drive for record keeping or other administrative purposes.  We currently do not use cookies on this Web site.

Security

We maintain physical, electronic, and procedural safeguards to protect your personal information.  You should be aware, however, that no transmission over the Internet, and no electronic data storage method, is 100% secure.  Therefore, we cannot guarantee the absolute security of the personal information you provide to us either during its transmission or its storage on Tapco’s systems. 

Links to Other Web sites

Tapco does not endorse and is not responsible for the information practices or privacy policies of Web sites operated by others that may be linked to our Web site.  If you decide to access a third party’s Web site that may be linked to this Web site, you should consult that Web site’s privacy policy.

Franchisees’ and Distributors’ Web sites

We may use various franchisees and distributors to conduct our business in certain locations.  Some of these franchisees and distributors operate their own Web sites.  We do not require franchisees or distributors to adhere to the terms of this Privacy Policy, so you should review the privacy policy of any franchises or distributor’s Web site you may visit.

Children

It is not our intention to collect personal information from anyone under 18 years of age.  If you are under 18 years of age, you may use this Web site only with the involvement and supervision of an adult. 

How to Contact Us

If you have questions about how we use the personal information you may provide us on this Web site or about this Privacy Policy, or for technical questions about the operation of the Web site, please contact us here or by phone at 801.984.9400.

Changes in this Privacy Policy

We may modify, alter, or update this Privacy Policy at any time, so we encourage you to review this policy frequently.